DIGITEST Electronics Authorized Technical Service provides all kind of after sale support services which have purchased the products during the warranty period. Moreover, maintenance and repair of electronic cards activities are performed in technical service or in own place with the card repair service.

Trained and experienced personal with the principle of the current technical infrastructure has been working with quality conscious. When working with technical services which do not contain business savvy for repairing and troubleshooting, staffs can make some devices irreparable even though they can be repaired. Our technical service holds the customer satisfaction at the highest level with the "True to identify and correct interference" principle and also continues to prevent the time loss and the loss of financial terms of our customers.

After repair of electronic cards, cleaning and protection procedures are performed with chemical solvents in our laboratory. All the products entered our services are transferred to the delivery service by testing on test mechanisms and real systems. Cards are delivered safely with the method of original packaging inside the anti-static bags.

 

Solutions Offered by our technical service:

 Finding faults and manufacturing defects without the need of circuit diagram and applied energy to card,

•  Testing of integrated and other electronic components both within and outside the circuit,

•  Finding the failure of the elements due to temperature by the method of loop test,

•  Finding description and equivalent of the unknown components on the board,

•  Onsite response,

•  Carrying out periodic testing and maintenance activities.

 


All products coming to our technical services are recorded in order to ensure traceability with barcode by technical Services automation software Technical Services. In this way, all products can be followed by looking past detail steps such as; services, expertise, repair, installation, exchange, consignment, delivery, etc...

Technical Services Workflow Diagram
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